VAT and Income Tax Agents

Have you taken part in any research in the past 3 months?

YesNo

How many research projects have you taken part in during the past 3 months?

None1 or moreCan’t remember

What subject(s) was/were being researched?

How many research projects have you EVER taken part in?

Do you or anyone in your immediate family currently work in any of the following industries?

Research, marketing, media, advertising or PRIT, Web/App design/developmentCentral GovernmentHMRCNone of the above

Which of the following best describes your current working status?

Employed (under PAYE) full time i.e. 30+ hours per weekEmployed (under PAYE) part time i.e. <30 hours per weekSelf-EmployedHomemakerStudent (full time or part time) who is NOT also in employmentRetiredUnemployed

What is your current (main) occupation and which sector/industry do you work in?

Do you own &/or work for a business that is currently registered in the UK and is currently trading?

I own / work for a business that IS registered in the UK AND IS currently tradingI own / work for a business that IS NOT registered in the UKI own a business that is registered in the UK but IS NOT currently tradingNo, I do not work for a business that is registered in the UK / not currently tradingRefused/don’t know/not sure/can’t remember

Which of the following best describes where & how you currently work?

I work in/own a professional Accountancy PracticeI work as an Accountant in my client’s company/clients’ companiesI am a Sole TraderI own/work for a Limited CompanyRefused/don’t know/not sure/can’t remember
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AGENTS ONLY:

What is your specific role in that accountancy practice?

I am a professional bookkeeperI am an Accountant – not CharteredI am a Chartered AccountantI am a Tax AdvisorI am a Financial AdvisorNone of the aboveRefused/don’t know/not sure/can’t remember

Are you currently training to be a Chartered Accountant?

Yes, I am currently training to be a Chartered AccountantNo, I am not currently training to be a Chartered AccountantRefused/don’t know/not sure/can’t remember

Which qualification have you achieved or are currently training for?

ACA – Chartered AccountantACCA – Chartered Certified AccountantCIMA – Management AccountantCTA – Qualified Chartered Tax AdvisorNone of the aboveRefused/don’t know/not sure/can’t remember

Have you been appointed via 68-4 form or the Agent online service to act on behalf of your client(s)?

YES (specify)NORefused/don’t know/not sure/can’t remember

How long have you been working as an accountant?

Less than 2 yearsBetween 2 and 5 yearsBetween 6 and 10 yearsMore than 10 yearsRefused/don’t know/not sure/can’t remember

Which of the following best describes the majority of your clients?

Sole TradersLimited CompaniesPartnerships / other entitiesRefused/don’t know/not sure/can’t remember

Which of the following taxes do you deal with on behalf of your clients?
Choose all that apply

VATSelf-AssessmentCorporation TaxRefused/don’t know/not sure/can’t remember
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BUSINESSES ONLY:

Which of the following best describes your business?

I am a Sole TraderMy business is a Limited CompanyMy business is a PartnershipMy business is a different type of structureRefused/don’t know/not sure/can’t remember

Which of the following is your currently business registered for?

VATSelf-AssessmentCorporation TaxRefused/don’t know/not sure/can’t remember

Thinking about VAT for a moment, which of the following best describes why you registered?

The business turnover was above the mandatory threshold of £85k p.a.The business chose to register, even though the turnover was UNDER £85kOur Accountant/Agent advised us to registerNone of the aboveThe business is not registered for VATRefused/don’t know/not sure/can’t remember

Who has overall responsibility for accounts in the business(es)?

I oversee the accounts but am not hands-onI personally have direct responsibility for my company’s accounts, including managing VATWe use an external Accountant/Agent (NOT A BOOK-KEEPER) to manage the VAT accounts and I am personally involved in that relationshipNone of the aboveRefused/don’t know/not sure/can’t remember

How long has your business been established and actively trading?

Less than 2 yearsBetween 2 and 5 yearsBetween 6 and 10 yearsLonger than 10 yearsRefused/don’t know/not sure/can’t remember

How much is your turnover in a typical year?

Up to £15k per yearBetween £16k and £49k per yearBetween £50k and £249k per yearBetween £250 and £449k per yearMore than £500k per yearRefused/don’t know/not sure/can’t remember

How many employees do you currently have?

0 – there is just myselfUp to 10 employees11 – 49 employees50 – 249 employeesMore than 250 employeesRefused/don’t know/not sure/can’t remember
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AGENTS AND CLIENTS

Thinking about when you need to deal with any government services, which of the following statements, best describes your feelings about doing that?

I am confident using social media and email but would need help/support to deal with my taxes or other online government servicesI prefer to deal with any government services by phone or postI can’t access (or can’t afford) the technology to go onlineI don’t know how to do something like this onlineI wouldn’t be confident to do something like this this onlineI don’t speak/read English well enough to do something like this onlineI can’t be bothered with/am not interested in computers and/or the internetI am very suspicious of/don’t trust the internet generallyI have a cognitive impairment - e.g. Autism, ADHD etc. - that makes using a computer/the internet very difficult for meI have a learning difficulty, including dyslexia or dyscalculia etc. that makes using a computer/the internet very difficult for meI have a physical impairment, such as a stroke or arthritis, that makes using a computer/the internet very difficult for meI am confident using computers and devices - such as a smartphone &/or iPad and the internet and do not have any accessibility needsNone of the aboveRefused/don’t know/not sure/can’t remember

On a scale of 1 – 10 (where 1 is strongly dislike and 10 is strongly like) how would you describe your current attitude to HMRC?

If you were cooking one dish to impress someone, what would you cook and why?

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In accordance with the British Market Research Society’s Code of Conduct and UK data protection laws, your participation and confidentiality is assured. Amberlight will not pass on your information, to any third party apart from the research team, without your consent. Please note that your full name and contact details will be provided to the researcher and the venue where the sessions are taking place.

To prevent fraud and abuse, we may share the fact that you have taken part in our research project with other agencies in the industry. Your personal data will be securely stored by Amberlight for validation purposes and your responses to any project-specific questions will be securely deleted on completion of the project, or after a period of three months, whichever is longer. Amberlight acts in full compliance with the MRS Code of Conduct and Data Protection Act 2018 and a copy of our privacy policy is available upon request.

Please confirm your consent?

Yes, I consent to my data being used and stored as describedNo, I do not agree

We will contact you prior to the research to confirm your attendance and MAY also want to re-contact you during this &/or future stages of this project Do you agree to be contacted for these purposes?

Yes, I agreeNo, I do not agree

As part of this research you may be asked to sign a consent and/or a non-disclosure and/or confidentiality agreement in order to participate in the research. Please confirm agreement?

Yes, I agreeNo, I do not agree

To prevent research fraud, at the start of the session, you will be asked to show valid photo ID. You will need to take your passport, driving licence or other form of official photo ID with you in order to take part and to receive your incentive. Please confirm agreement?

Yes, I agreeNo, I do not agree

The research session may be viewed by clients, and will be recorded so that members of the project team can learn from your feedback and improve the services they offer. Please confirm agreement?

Yes, I agreeNo, I do not agree

All respondents must agree to GDPR (General Data Protection Regulations) that the information they provide is for research purposes only.  They will only be contacted for this specific project and must consent that we will keep their basic contact information i.e., name, email, telephone numbers, gender, age, social grade, ethnicity (if provided).  This is used purely for quality control purposes and to prevent repeat attendance. All data is stored securely and not shared with any other party.

Yes - I consent for Face Facts to store my contact details for Quality Control reasons onlyNo I do not consent to my information being stored for Quality reasons

Which date and time would you like to attend?

Wednesday 8th August
10.00 to 11.00am11.15 to 12.15pm12.45 to 1.45pm2.00 to 3.00pm3.15 to 4.15pm
Thursday 9th August
10.00 to 11.00am11.15 to 12.15pm12.45 to 1.45pm2.00 to 3.00pm3.15 to 4.15pm

Alternative date/time in case first choice is already taken?

Wednesday 8th August
10.00 to 11.00am11.15 to 12.15pm12.45 to 1.45pm2.00 to 3.00pm3.15 to 4.15pm
Thursday 9th August
10.00 to 11.00am11.15 to 12.15pm12.45 to 1.45pm2.00 to 3.00pm3.15 to 4.15pm