Smart Meters Message Testing

Ethnic Origin

White - BritishWhite - IrishAny other white backgroundMixed - White & Black CaribbeanMixed - White & Black AfricanMixed - White & AsianAny other mixed backgroundChinese or other Ethnic group - ChineseChinese or other Ethnic group - Any otherBlack or Black British - CaribbeanBlack or Black British - AfricanAny other Black backgroundAsian or Asian British - IndianAsian or Asian British - PakistaniAsian or Asian British - BangladeshiAny other Asian background

The personal information you provide will be used solely for this market research project. The market research session will be audio and/or video recorded. This is for purposes of this project only. Can you confirm that you understand and are happy with this?

YesNo

Do you, or any close family or friends work in any of the following occupations or industries?

AdvertisingMarket researchMarketingJournalismPublic relationsLobby or campaign groupLocal, regional or national politicsEnergy supplierNone of the above

Have you ever taken part in market research?

YesNo

How many group discussions or interviews have you attended in the last 6 months?

012 or more

When making decisions about your household's energy supplier and energy supply arrangements, which of the following best describes your involvement?

I am the sole decision makerI am the joint decision makerI have no involvement

Do you currently have a smart meter installed in your home?

YesNo

Have you ever tried to have a smart meter installed in your home? If yes, would you still like one?

Yes – and I would still like oneYes – and I no longer want oneNo

How likely are you to ACTIVELY REQUEST a smart meter in the next 6 months?

LikelyNeither or unsure/don’t knowUnlikelyVery unlikely/would refuse

If you were OFFERED a smart meter in the next 6 months, how likely would you be to accept this?

Very likelyQuite likelyNeither or unsure/don’t knowQuite unlikelyVery unlikely/would refuse

If "very unlikely";

Why do you say you are very unlikely or would refuse accepting the offer of a smart meter?

Which of the following describes how you pay for your home energy?

Monthly direct debitQuarterly direct debitPay by cheque, cash or card on receipt of billPrepayment meter (PPM)Weekly/fortnightly payment schemeOther (please specify)

On a scale of 1 to 10 - where 1 is Not at all and 10 is Completely - how much would you say you generally trust the government?

Who is your current electricity supplier?

British GasEDF EnergyE.ON UKnpowerScottish PowerSSEOther (please specify)

When did you last switch electricity supplier?

In the last 12 months1 to 2 years agoMore than 2 years agoNever

Which of the following best describes your housing situation?

Living in own property, either owned outright or being bought on mortgageLiving with parents/family/friendsLiving in rented property, rented from private landlordLiving in rented property, rented from council or housing association (i.e. social housing)Other (please specify)

And which of the following best describes the type of property you live in?

Flat (purpose built or converted house/building)Semi-detached propertyDetached propertyBungalowTerrace (mid-terrace or end of terrace)Other (please specify)

If you're selected to take part in this project, what would be your preference for receiving your incentive?

Online vouchers (PERKS)Transfer to a PayPal account

Would you be willing for the research company to recontact you?

Yes - only related to this researchYes - for any purposeNo

Which group would you like to attend?

Group 1: Open To Smart Meter - 6.00pmGroup 3: Indifferent Towards Smart Meter - 8.00pm