Project FINANCIAL JOURNEY – LONDON & SOUTH EAST- MALES & FEMALES

Select Ethnic origin e.g White BritishWhite BritishWhite EuropeanBlack CaribbeanBlack AfricanBlack OtherIndianPakistaniBangladeshiChineseOther

Have you taken part in any market research discussion before?

YesNo

How many market research discussions have you taken part in, in the past 6 months and in the past 12 months?

What subjects were researched?

Have you ever been employed in any of the following occupations?

Market ResearchMarketing or advertisingJournalism/MediaInternational developmentGovernmentPoliticsPublic relationsImmigration servicesNone of these

Do you consent to the focus group being audio recorded (this will be used for internal analysis only and your responses will remain anonymous)?

YesNo

What is your current country of residence?

UKNon-UK

Which of the following best reflects your current employment status?

Working full-timeWorking part-timeStudentNot working, not studying, and not seeking workRetiredNot working, but seeking work or temporarily unemployed or sick

How long have you been living in the UK?

Less than 5 yearsMore than 5 years

Which of the following best describes your family status?

I have a child/ children aged under 16 living with me at homeI do not have any children aged under 16 living with me at home

Which of the following best describes your marital status?

SingleMarriedDivorcedOther

Where do you live?
London and the South-EastNorth East/WestMidlandsSouth WestWalesScotlandNorthern Ireland

If you were to travel to the nearest city/large town, how would you get there and how long would it take?
I am in the nearest city / large townLess than 20 minutesMore than 20 minutes

Roughly, what is your total annual household income? I don’t need an exact number, ballpark is fine.
Under £5,000£5,000 to £14,999£15,000 to £24,999£25,000 to £34,999£35,000 to £49,999£50,000 to £99,999£100,000 +Prefer not to sayDon’t know

When was the last time you took out a financial product or made an investment?
Within the past weekWithin the past monthWithin the past 6 monthsWithin the past yearOver a yearI don’t knowI prefer not to say

Which of the following financial products do you hold?
Credit card(s)Pension (workplace or private)MortgageISA (Lifetime, Stocks & Shares)Structured deposit/investmentShares/equitiesBonds (corporate, insurance, high-return, mini)Collectible assets (wine, art, jewellery)Buy to Let Property or Property Development projectsExchange tokens or cryptocurrencies/crypto assetsForeign exchange productsInvestment based crowdfundingPeer to peer lendingBinary optionsCollective investment schemes that are unregulated/unauthorised in the UKContracts for differenceLand banking (investments in undeveloped land)None of the above/Unsure/Other

How long have you held these financial products?
Less than 6 monthsLess than a yearMore than a year

How often do you use financial apps or online platforms (e.g. online banking)?
RegularlySometimesNever, I prefer in-person or telephone financial services

How far do you agree with the following statements?

I feel comfortable picking the financial products that will be the best for me and my situation
Strongly disagree,somewhat disagreeneither agree nor disagreesomewhat agreestrongly agree

It is better to do your own research into financial products rather than rely on a so-called expert
Strongly disagreesomewhat disagreeneither agree nor disagreesomewhat agreestrongly agree

I am more knowledgeable than the average person when it comes to managing finance
Strongly disagreesomewhat disagreeneither agree nor disagreesomewhat agreestrongly agree

I would rather use my instinct than spend lots of time looking for information or advice when picking financial products or institutions
Strongly disagreesomewhat disagreeneither agree nor disagreesomewhat agreestrongly agree

I find I can usually easily understand financial jargon, terminology, and documents
Strongly disagreesomewhat disagreeneither agree nor disagreesomewhat agreestrongly agree

I can generally work out what the risk level of an investment product is
Strongly disagreesomewhat disagreeneither agree nor disagreesomewhat agreestrongly agree

Do you have any children aged 18 or under?
NoYes

Do you have either a physical disability, long-term health condition or mental health condition?
YesNoPrefer not to disclose

Please could you briefly summarise your condition?

Have you experienced any of the following events in the past 12 months?
Been made redundant and received redundancy/severance payReceived an inheritanceDownsizing (i.e. moved to a smaller home)RetirementIllness that led to extended period off from workAn accident that led to you being off work for a long time – more than 4 weeks sayBought or moved house or moved rented accommodationIncreased rent or mortgage paymentsHad a new babyLost a job/made redundant (and did not receive redundancy/severance pay)Had a reduction in hours from workBankruptcyStarted a new job

Are you aware if you have been the victim of fraud or a scam within the past 12 months? For example, pension and investment scams; banking and online account scams; fake government emails, letters and calls e.g. HMRC; foreign money transfer scams, insurance and warranty scams or loan fee fraud, amongst others.
Yes, in the past 12 monthsYes, more than 12 months agoNo

Within the past 2 years, have you engaged with the Financial Conduct Authority?
Yes, in the past 12 monthsYes, in the past 2 yearsNo

If yes, in what way have you engaged with the Financial Conduct Authority?