Post Office Bill Payments – Tower Hamlets

Which of the following methods do you currently use for paying bills or making pre-payments for energy (gas/electricity cards) or mobile phones?
Choose all that apply

Credit / debit cardChequeDirect Debit / Standing OrderOnline/phone bankingBank branchPost Office - counterPost Office – Self-service machinePayPoint terminal in a convenience store or Post OfficePayzone terminal in a convenience store

When you use a self-service machine to pay bills or making pre-payments AT THE POST OFFICE, do you use a PayPoint machine or a Post Office facility?

PayPoint machine onlyPost Office facility onlyPayPoint machine and Post office facility

Which of the following best explains how you pay bills or make pre-payments at the Post Office or using PayPoint or Payzone?

I only ever use the Post OfficeI use the Post Office most often and sometimes use PayPointI only ever use PayPointI use PayPoint most often and sometimes use the Post OfficeI only ever use Payzone or use Payzone most often

Which of the following explains why you use PayPoint rather the Post Office?

I didn’t know the Post Office offers these servicesIt’s easier for me to use PayPoint than the Post OfficeI prefer to use PayPoint but would consider using the Post OfficeI wouldn’t consider using the Post Office for these services

Which of the following do you use PayPoint or the Post Office for?
Choose all that apply

Pay bills for housing, council tax, telephone, fines or taxes, utility and energy billsPre-paid energy top-upsPre-paid mobile top-upsPrepaid card/eMoney top-ups

How often do you use PayPoint or the Post Office for any of these things?

More than once a weekOnce a week2- 3 times a monthOnce a monthLess than once a month

Have you been affected by a recent Post Office closure?

YesNo

If you were a prime minister for a week, what three ideas would you most want to introduce?

What will be the most important advances in retailing during your lifetime?

If you could travel forwards or backwards in time, where would you go and why?

What is your current family status?

I don’t have children now but might do in the futureI have a child/ children at primary schoolI have a child/ children at secondary schoolI have older children, who have finished education and live at homeI have children but they no longer live at homeI have never had children

Which of the following best describes your current working status?

Employed full-time/part-timeHomemakerSelf-employedUnemployedStudyingRetired

Are you currently receiving any of the following?

State pensionHousing benefitDisability benefitWorking tax creditsChild benefitUnemployment benefitOther state benefits

Do you have any of the following?
Choose all that apply

A Current account with a bank or building society - A current account is a bank account that allows you to access a range of banking services, paying bills, and setting up direct debits and standing orders to make regular payments.A Post Office card account - The Post Office card account is made especially for receiving pensions, benefits and tax credit and allows you to withdraw as cash at a Post OfficeA credit cardPersonal loansSavings accounts

Which group are you interested in attending?

Group 3 - age 46 to 70 - 6:00pmGroup 4 - age 25 to 45 - 7:30pm