Managing Debt

Have you ever taken part in market research before?

Yes, in the last six monthsYes, over six months agoNo

How many times have you taken part in a market research group discussion/depth interview?

1-34-6More than 6

Marital Status?

SingleIn a relationshipMarried / civil partnership SeparatedDivorcedWidowed

Do you or any of your close friends/family members currently work or have previously worked in any of the following industries?

Market ResearchMarketingJournalismAdvertisingPublic RelationsFinancial companyBankingDebt advice/debt managementNone

If you were in a group discussion with people you had not met before, how do you think you'd feel?

I would be happy to talk about finances or experience of debt in a group settingI might find it difficult to talk about finances or experience of debt in a group, but I’m happy to tryI’d rather not talk about my finances or experience of debt in a groupI definitely wouldn’t want to talk about my finances or experience of debt in a group

How many children aged 17 or under are financially dependent on you? Please include all children, whether they currently live with you or not.

In which of these ways do you occupy your home?

Own it outrightBuying it with the help of a mortgage or loanPay part-rent and part-mortgage (shared ownership)Rent it from a private landlordRent it from a local authority or housing associationLive with family or friends rent-freeLive with family or friends and pay rentHomeless / hostel / sofa surfingTied accommodationSome other arrangement

Which of these best describes your current work status?

Working full time (30 hours per week or more)Self-employedWorking part time (Less than 30 hours per week)Working part time (less than 16 hours per week)Looking after the home or familyIn full-time educationRetired from paid workOn a government work or training schemePermanently sick or disabledCarerUnemployed

Do you currently have any outstanding debt (e.g. household bills you are behind on, credit or store cards that you do not pay off in full, loans, overdrafts that you are using, missed mortgage payments)?

YesNo

To what extent do you feel that keeping up with your bills and credit commitments is a burden?

It is not a burden at allIt is somewhat of a burdenIt is a heavy burdenDon’t know

In the last 6 months, have you fallen behind on, or missed, any payments for credit commitments, mortgage/rental payments or domestic bills for 3 or more months (these 3 months don’t necessarily have to be consecutive months)?

YesNoDon’t know

A debt advice charity or company gives detailed advice and support on resolving debt problems. This support could include putting together a budget or payment plan, or contacting the people you owe money to on your behalf.

With this in mind, which of the following apply to you? Please select all that apply.

I consulted a debt advice charity or company more than 12 months agoI consulted a debt advice charity or company within last 12 monthsI plan to consult a debt advice charity or company within the next six monthsI am thinking about consulting a debt advice charity or company in the futureI don’t have any plans to consult a debt advice charity or companybut might do so if the need arisesI would never consult a debt advice charity or companyNot sure

Please give a little more detail about your debt advice experience:

How long ago was it?

How did you access it (For example, face to face, phone, email, web chat)?

What was the name of the organisation?

What do you remember about this experience?

What were your questions at the time?

What was the process?

What information were you given?

What was the level of effectiveness in helping you (on a scale of 1 to 5... 1 = very ineffective, 5 = very effective)?

Please describe your dream holiday:

Which group are you interested in attending?

Group 1 - Had Advice - 6.00pmGroup 2 - No advice - 8.00pm