International Money Transfer

SELECT ETHNIC ORIGIN
White BritishWhite otherBlack CaribbeanBlack AfricanBlack otherIndianPakistaniBangladeshiAsian otherChineseWhite & Black CaribbeanWhite & Black AfricanWhite & AsianOther

What is your working status?
Full-time jobPart-time jobTemporary jobNot working because I receive money from the stateFull-time educationUnemployed/ not workingRetired

How would you describe the job that you do?
Fully qualified professionalOffice-based skilled workerSkilled/ trained manual workerUnskilled/ untrained manual worker

What is your current household income?
£0 - £4,999£5,000 - £9,999£10,000 - £19,999£20,000 - £29,999£30,000 - £39,999£40,000 - £49,999£50,000 - £59,000£60,000 - £69,999£70,000 - £84,999£85,000 - £100,000£100k+

What was the last grade of school you completed?
Completed grade school or lessSome high schoolCompleted high schoolSome collegeCompleted collegePost-graduateRefused

Do you or any of your friends/relatives, work or have ever worked in any of the following trades/professions or for any companies mentioned here?

Market ResearchMarketingJournalismAdvertisingPublic RelationsPostal ServiceFinancial ServicesNone of these

Do you intend to work in any of those occupations in the next 6 months?
YesNo

Have you ever taken part in a market research group discussion or depth interview on any subject?

YesNo

When was the last time you attended a group discussion/depth interview?

Less than 6 months agoMore than 6 months agoNever

How many times have you taken part in a market research group discussion/depth interview?

None1 to 34 to 6More than 6

What subjects have you been interviewed on before?

Can you confirm are you a resident, currently living in the UK
Yes, I am a resident currently living in the UKNo, I am only visiting

Were you born in the UK?
YesNo

How long have you lived in the UK?
up to ½ yearover ½ year up to 1 yearover 1 year up to 2 yearsover 2 years up to 3 yearsover 3 years up to 5 yearsover 5 years up to 10 yearsover 10 years up to 20 yearsover 20 years (but not born in this country)I was born in this country

How long do you intend to stay in your current country of residence?
For the next 12 monthsFor the next 1 – 2 yearsFor 2 – 3 yearsFor 3+ yearsIndefinitely

Which of these things, if any, have you done in the past 12 months?
Sent money internationally for personal reasonsReceived money internationally for personal reasonsStarted a new jobRetired from workGraduated from UniversityPurchased a carPurchased clothes, shoes from a store

Which of the following reasons have you transferred money abroad?
For family and friends in my home countryTransferring money to my bank account in my home countryTo a business or company to pay for bills/goods or servicesWork-related reasons (non-personal)To a charity overseasNone of these

To which specific countries have you transferred money abroad for personal reasons?

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Please read the following statements then rank your top 3 in terms of which you identify best with?

A: When I send money abroad it is often to contribute to the lives of people that I care about, even if sometimes they are better able to look after themselves; gaining the respect of my community is important to me; when it comes to my finances, I sometimes struggle to keep on top of everything and I tend to stick to what I know.

B: I have a strong connection to my home country and I feel like it is important to give something back; I like to offer financial support to those I care about out of a sense of duty and the satisfaction it gives me; when it comes to my finances, I am generally quite good about staying on top of things, and try to make sensible decisions; I don’t believe money is everything.

C: When I send money abroad it is usually to help make life a little easier for those that I care about, often as a gift or gesture, rather than because I feel like I have to; I want others to know that I care about them; I avoid thinking about my finances unless I really must; I find it difficult to keep up with technology; I prefer to stick to what I know and favour the tried and tested.

D: I feel a strong sense of responsibility – to my friends and family, whose life I want to make easier and try to support financially, but also as a global citizen; I am always trying to make sensible decisions about my finances and I put a lot of effort into doing so, for example, researching different options carefully before making a decision.

E: When I send money abroad, more often than not it is to pay for goods or services, or to manage my own finances; in general, I am very careful with my money, I keep a close eye on my finances and like to use companies with a reputation I can trust; I would rather miss out on opportunities than take unnecessary risks.

F: I value wealth and would like to be in a better financial situation; but I am still finding my way and perhaps don’t pay as much attention to my finances as I should; I tend to make decisions based on instinct rather than careful research; when I send money abroad it is often to pay for goods or services, or to manage my own finances.

G: I am confident sending money internationally, often doing so to pay for goods or services, or to manage my own finances, though sometimes to support others as well; I am ambitious and always looking to improve myself; I believe that to make a profit you must take risks and I am confident enough to do this; I am willing to pay more for services if they are worth it.

Please rank the top three statements in order of relevance (e.g. 1: C 2: F 3: A)?

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Please read the following pairs of statements about your attitude to money. Please use the scale to indicate which statement describes you best. For example, if you agree fully with Statement A, then score 1. if you agree fully with statement B then score 7. If you agree with both statements equally then score 4.

A: I often research how different financial products could help improve my wealth
B: I avoid reading or talking about money management and finance unless I absolutely have to
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We’d like to understand about your attitude towards sending money internationally, when answering this question, think about sending money for personal reasons, not when you might do it on behalf of a company you work for.

A: I would be comfortable using a new money transfer provider that I hadn’t heard of before if they offered what I was looking for
B: I prefer to use money transfer providers that are tried and tested
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Now I have two statements about your relationship with technology, again please listen to the statements and then use the scale to indicate which statement describes you best, and how strongly you feel this statement describes you

A: I consider myself to be very technology savvy
B: I find it difficult to keep up with the latest tech
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A: Technology is critical to helping me manage my life more efficiently
B: I find technology makes my life more complicated
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Which of the following ways of sending money internationally have you used in the past 12 months?

International Money Transfer Company at retail location e.g. Western Union, MoneyGram, RiaInternational Money Transfer Company online or via mobile app e.g. WU.com, PayPal, Transfer Wise, Azimo, WorldRemitInternational Payment Specialist e.g. MoneyCorp, CurrencyFairBank e.g. HSBC, NatwestInformal methods e.g. Giving to others, Taking it with meOther methods e.g. cheque, money order, credit/debit card sent via mail or courier

Which of the following ways of sending money internationally do you use most often?

International Money Transfer Company at retail location e.g. Western Union, MoneyGram, RiaInternational Money Transfer Company online or via mobile app e.g. WU.com, PayPal, Transfer Wise, Azimo, WorldRemitInternational Payment Specialist e.g. MoneyCorp, CurrencyFairBank e.g. HSBC, NatwestInformal methods e.g. Giving to others, Taking it with meOther methods e.g. cheque, money order, credit/debit card sent via mail or courier

How many money transfers have you sent internationally in the past 12 months to another person?
None1234-56-111213+

How many money transfers have you sent internationally in the past 12 months to yourself?
None1234+

How many money transfers have you sent internationally in the past 12 months to a business or company?
None1-34+

How many money transfers have you sent internationally in the past 12 months to a charity?
None1-34+

What is the approximate total amount you have sent over the past 12 months?
Under £300£300- 800£800-£1500£1500-£3000£3000-£5000£5000-£10000£10000 +

Which of the following methods are you aware of for sending money outside the UK?
Western Union (at retail)MoneyGram (at retail)SigueRiaSmall World (LCC)Other Money Transfer Companies (at retail)HSBCRBS / NatwestLloydsBarclaysSantanderCitiBankStandard CharteredThe Co-operative BankHalifaxOther BankWestern Union.com / WU.com (online)MoneyGram.com (online)World RemitPayPalTransfer WiseTransfastAzimoOther Internet-based MT companyPost office serviceTaking it with me / giving to others to deliverOvernight Delivery Services (e.g. FedEx, UPS, DHL)Regular mail (cheque/cash/money order in the mail)Other Method

Which of these ways of sending money abroad have you used to send money MOST OFTEN in the last 12 months?

Western Union (at retail)MoneyGram (at retail)SigueRiaSmall World (LCC)Other Money Transfer Companies (at retail)HSBCRBS/NatwestLloydsBarclaysSantanderCitiBankStandard CharteredThe Co-operative BankHalifaxOther BankWestern Union.com/WU.com (online)MoneyGram.com (online)World RemitPayPalTransfer WiseTransfastAzimoOther Internet-based MT companyPost office serviceTaking it with me/giving to others to deliverOvernight Delivery Services (e.g. FedEx, UPS, DHL)Regular mail (cheque/cash/money order in the mail)Other Method

Which if any, of the following methods of sending money, would you not consider using in the future to send money to your country of origin?
Western Union (at retail)MoneyGram (at retail)SigueRiaSmall World (LCC)Other Money Transfer Companies (at retail)HSBCRBS/NatwestLloydsBarclaysSantanderCitiBankStandard CharteredThe Co-operative BankHalifaxOther BankWestern Union.com/WU.com (online)MoneyGram.com (online)World RemitPayPalTransfer WiseTransfastAzimoOther Internet-based MT companyPost office serviceTaking it with me/giving to others to deliverOvernight Delivery Services (e.g. FedEx, UPS, DHL)Regular mail (cheque/cash/money order in the mail)Other Method

What method of payment do you use most often for your money transfers?
CashFrom bank accountFrom debit card/credit cardFrom electronic wallet (e.g. Paypal)From mobile wallet (mPese, airtel Money, paytm)From personal check/money order/postal order)Other

How are your payments most often received by the recipient?
[radio recieve-of-pay default:0 "Cash" "From bank account" "From debit card/credit card" "From electronic wallet (e.g. Paypal)" "From mobile wallet (mPese, airtel Money, paytm)" "From personal check/money order/postal order) "Other"]

Which of the following statements best describes you?
I find it easy to talk within a groupI am happy talking to people I haven’t met beforeI sometimes feel intimidated by groups of strangers, and sometimes find I don’t know what to sayI sometimes feel uncomfortable in the company of new people

Which of the following words you think other people, e.g. your friends, relatives, colleagues, would use to describe you?

PRACTICALCREATIVEINTELLIGENTIMAGINATIVEARTISTICSOCIABLESHYLIBERAL MINDEDMODERNSPONTANEOUSCYNICALOPTIMISTICCONSERVATIVEDOWN TO EARTHADVENTUROUSSERIOUSFREE THINKINGARTICULATEOPINIONATEDHESITANTOUTGOINGRESERVED

Which group would you like to attend?

Group 1 – Struggling Duty Doers - Monday 22nd July - 6.00pmGroup 2 – Simplicity Seekers - Tuesday 23rd July - 6.00pmGroup 5 – Aspiring Affluents - Tuesday 23rd July - 8.30pmGroup 3 – Aspiring Affluents - Thursday 25th July - 6.00pm