Financial Services

MaleFemale

Do you, or does anyone in your household or immediate family, work in any of the following types of industries?

Marketing or Market research servicesAdvertisingBankingFinancial servicesMediaPublic RelationsNone of the above

Have you ever taken part in a market research group discussion or depth interview on any subject?

YesNo

When was the last time you attended a group discussion/depth interview?

Less than 6 months agoMore than 6 months agoNever

How many times have you taken part in a market research group discussion/depth interview?

None1 to 34 to 6More than 6

What subjects have you been interviewed on before?

Who do you hold your MAIN/PRIMARY current account with? By this, we mean the account into which your salary is paid.
LloydsHalifaxBank of ScotlandRoyal Bank of ScotlandBarclaysHSBCSantanderNatWestMetro BankNationwideOther (Please specify)

Are you a UK resident?
YesNo

With which providers do you hold the following financial products…?

Mortgage
Royal Bank of ScotlandBarclaysMetro BankHSBCHalifaxNationwideSantanderThe Co-OperativeFirst DirectNatwestOther

Savings
Royal Bank of ScotlandBarclaysMetro BankHSBCHalifaxNationwideSantanderThe Co-OperativeFirst DirectNatwestOther

Loan
Royal Bank of ScotlandBarclaysMetro BankHSBCHalifaxNationwideSantanderThe Co-OperativeFirst DirectNatwestOther

Pension
Royal Bank of ScotlandBarclaysMetro BankHSBCHalifaxNationwideSantanderThe Co-OperativeFirst DirectNatwestOther

Which of the following best describes your current working status?
Employed - Full timeEmployed - Part-timeSelf - employedRetiredUnemployedStudent

________________________________________________________
SELF-EMPLOYED ONLY
Have you worked in full-time employment in the past?
YesNon/a

How long were you in full-time employment?
Less than 1 year1-3 years4-6 years6 years +Not suren/a
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Which of the following brackets does your household annual income fall into?
Under £24,999k£25,000k - £35,000k£35,000k - £45,000k£45,000k - £55,000k£55,000k - £65,000k£65,000k +

Which of the following best describes your current living situation?
A homeowner (with mortgage)A homeowner - outright or a small mortgageA tenant paying rent to a landlord (or in a council property)House/Flatshare (rented accommodation)A tenant paying rent to family membersLive at home with parentsNone of the above

Do you currently have any children living at home?
YesNo

What are their ages?

Which devices do you use to access the internet? Choose all that apply
LaptopDesktopTabletMobile - Smartphone

How regularly do use the internet on your smartphone?
Every day2-3 times a weekOnce a weekAt least once a monthRarely (less than once a month)Never

Which of the following type of smartphone do you own and use as a primary mobile device?
iPhoneAndroidSamsungLGHTCBlackberry

For how long have you owned your smartphone?
1 month2-3 monthsMore than 3 months

Which of the following mobile apps do you use?
Social Media appsBanking appsHealth & Fitness appsNews appGames appI don’t use mobile apps

How often do you use mobile banking apps on your smartphone?
Every day2-3 times a weekOnce a weekAt least once a monthRarely (less than once a month)Never

Which of the following Payment apps do you use?
Apple PayAndroid PaySamsung PayOther payment appI don’t use payment apps

How often do you use payment apps on your smartphone?
Every day2-3 times a weekOnce a weekAt least once a monthRarely (less than once a month)Never

Which of the following items do you have in your digital wallet on your smartphone?
Definition of Mobile wallet: A mobile wallet is a virtual wallet that stores financial information and card data (Debit card, credit card or payment card) on a mobile device like a Smartphone. These wallets are used as a convenient way to make in-store and online payments.

Bank debit cardBank credit cardAmerican Express CardOther payment app - please specifyI don’t use a smartphone digital wallet

How often do you use your digital wallet on your smartphone?
Every day2-3 times a weekOnce a weekAt least once a monthRarely (less than once a month)Never

Which of the following banks would you NEVER consider using?
LloydsHalifaxBank of ScotlandHSBCRoyal Bank of ScotlandMetro BankHSBCHalifaxNationwideSantanderThe Co-OperativeFirst DirectOther