Select Ethnic origin e.g White BritishWhite BritishWhite EuropeanBlack CaribbeanBlack AfricanBlack OtherIndianPakistaniBangladeshiChineseOther

Have you taken part in any market research discussion before?

YesNo

How many market research discussions have you taken part in, in the past 6 months and in the past 12 months?

What subjects were researched?

Have you ever been employed in any of the following occupations?

Market ResearchMarketing or advertisingJournalism/MediaInternational developmentGovernmentPoliticsPublic relationsImmigration servicesNone of these

Do you consent to the focus group being audio recorded (this will be used for internal analysis only and your responses will remain anonymous)?

YesNo

What is your current country of residence?

UKNon-UK

Which of the following best reflects your current employment status?

Working full-timeWorking part-timeStudentNot working, not studying, and not seeking workRetiredNot working, but seeking work or temporarily unemployed or sick

How long have you been living in the UK?

Less than 5 yearsMore than 5 years

Which of the following best describes your family status?

I have a child/ children aged under 16 living with me at homeI do not have any children aged under 16 living with me at home

Which of the following best describes your marital status?

SingleMarriedDivorcedOther

How would you describe the primary activity of your business?

Are your customers typically
Mostly other businesses (i.e. B2B)Mostly consumers (i.e. B2C)

Which of the following best describes your role within your business?
Business ownerChief Executive OfficerManaging DirectorChief Operations OfficerChief Finance Officer, Finance Director or Financial ControllerOther senior manager or decision-makerMid-level manager or decision-makerJunior manager or decision-makerOther

Which of the following best describes your role in relation to managing the organisation’s finances (processing payments, invoicing, staff payments, paying bills etc.)
I am solely/jointly responsible for managing the company’s financesI am not involved in managing the company’s finances

How many permanent employees does your business have?
0-9 employees (micro)10-49 employees (small)50-249 employees (medium)More than 250

About taking payments for your products and services, how do you typically do that?
Majority in-person paymentsMajority online paymentsOther

Which of the following payment methods accounts for the largest proportion of transactions you accept in your business in person?
Contactless card paymentsChip and pin card paymentsCashDigital wallets (ie. Apple Pay)ChequeOther

Which of the following payment methods accounts for the largest proportion of transactions you accept in your business online?
Card paymentsDigital wallets (ie. Apple Pay)Bank transfer (including BACS, faster payments or direct debit

What tends to be the value of the average customer payment made to your business?
Under £10Between £10 and £50Between £50 and £100Over £100

Which payment provider(s) does your business currently use?

Are you open to learning about and using alternative payment methods which provide convenience to businesses and customers?
Yes, I am open to alternative payment methodsNo, I am not open to alternative payment methods

Which Session
Tuesday 22nd Feb - 5pmTuesday 22nd Feb - 5pmTuesday 22nd Feb -6:45pmThursday 24th Feb - 5pmThursday 24th Feb - 5pm