Project ENERGY & GAS – LONDON ONLY MALES & FEMALES

Could you please tell me if you or any members of your family or close friends have ever worked in any of the following occupations or industries?

AdvertisingJournalismMarket ResearchMarketingMediaPublic RelationsDesignFood production/sales/dieticianNone of the above

Have you ever taken part in any market research group or interview, whether online or in a venue?

YesNo

When was the last time you took part in any market research?

In the last 6 monthsLonger than 6 months ago

How many focus groups have you ever attended?

01-33 or more

If you are invited to take part in any research, do you agree to be audio or video
recorded (for market research/internal purposes only)?

YesNo

Which of the following best describes you?
HomeownerLong term tenant (been renting property for 3+ years)Short term tenant (renting property for < 3 years)Living with familySocial housingOther

When it comes to organizing and paying for utilities in your household, who is responsible?
I am sole decision-makerI am joint decision-makerI am not involved in the decision

can you tell me,
Who provides your electricity?
British GasEDFE.ONNpowerScottish PowerScottish and Southern EnergyBulb EnergyCooperative EnergyOctopus EnergyOvo EnergyOther

Who provides your gas?
British GasEDFE.ONNpowerScottish PowerScottish and Southern EnergyBulb EnergyCooperative EnergyOctopus EnergyOvo EnergyOther

Which of the following energy companies, if any, you would never use?
British GasEDFE.ONNpowerScottish PowerScottish and Southern EnergyBulb EnergyCooperative EnergyOctopus EnergyOvo EnergyOther

Do you have HomeCover on any of the following?
Boiler coverHome ElectricsPlumbing & drainsKitchen appliance onlyOtherNone

Who is your home service provider?

How long have you been with that provider for energy, and how long for home services
Energy
Less than a year2-4 years5 or more years

Homecare
Less than a year2-4 years5 or more years

How satisfied are you with the service provided by British Gas?
Very satisfiedFairly satisfiedIndifferentSome things could be betterDissatisfiedHave raised a complaint

When it came to choosing British Gas, which of the following statements best describes why you made that choice?
I just went for whichever was cheapestCost was important, but it was just as important to have a brand that I trustHaving a brand I trust was most important

To what extent do you agree with the statement ‘I believe human actions are contributing to climate change’
Strongly disagreeDisagreeNeither agree nor disagreeAgreeStrongly agree

For the online group you will be required to connect to the moderators via Zoom Are you willing and able to do this? (It may involve downloading an app)
YesNo

Do you have a steady strong internet connection at home?
YesNo

There may be clients observing the session, do you give your consent for this?
YesNo

What Time
6:00pm7:45pm