Project BANKING Customer Conservations – LONDON ONLY – By Zoom / Teams

Gender
MaleFemale

Ethnicity
White - BritishWhite - IrishAny other white backgroundMixed - White & Black CaribbeanMixed - White & Black AfricanMixed - White & AsianAny other mixed backgroundChinese or other Ethnic group - ChineseChinese or other Ethnic group - Any otherBlack or Black British - CaribbeanBlack or Black British - AfricanAny other Black backgroundAsian or Asian British - IndianAsian or Asian British - PakistaniAsian or Asian British - BangladeshiAny other Asian background

Have you ever been to a group discussion or market research interview?

YesNo

How long ago did you attend your last group/interview?

Less than SIX MONTHS agoOver SIX MONTHS agoNever

How many group/interviews have you been to in total?

None1-23 +

Do you, or any of your close friends or relatives work, or have worked in any of the following industries?

AdvertisingJournalismMarketingPublic RelationsMarket ResearchManufacture, distribution or wholesale of food productsRetail of grocery productsNone of these

What is your working status?

Full time workingPart-time workingHousewifeSelf EmployedNon-workingStudentRetired

Which of the following applies to you?

I am single and live with my parentsI am single and live in my own homeI am married/cohabiting and we have no childrenI am married/cohabiting and we have children living at homeI am single and have children living at homeI am married/cohabiting and our children have all left home

How old are your children?

Are you happy to talk to us about any financial challenges you face?
YesNo

can you tell me which of the following brackets best describes your HOUSEHOLD
annual income?
Less than £10,000£11-15K£16-20k£21-25k£26-30k£31-35k£36-40k£41-45k£46-50k£51-55k£56-60k£61-65k£66-100k£100k

When it comes to making financial decisions for the financial products you hold, which of the following best applies to you?
I make my own decisions/ I am the main financial decision-maker in my householdIt is an equal/ joint decision between myself and someone else but I am actively involved in the decision-making processSomeone else tends to make the decisions

Have your main banking relationship with i.e. have your main personal current account with and at least one other product
Lloyds BankHalifaxBank of ScotlandBarclaysSantanderRBSNatWestNationwideHSBCFirst DirectTSBMonzoStarling BankRevolutTandemAtom Bank

Would not consider future financial products
Lloyds BankHalifaxBank of ScotlandBarclaysSantanderRBSNatWestNationwideHSBCFirst DirectTSBMonzoStarling BankRevolutTandemAtom Bank

can you tell me if you have savings/investments?
YesNo

can you tell me the value of your savings/investments?
Less than £500£501-£1,000£1,001-£4.999£5,000-£9,999£10,000-£15,000£15,000-£24,000£25,000-£35,000£35,000+

can you tell me which of the following you own?
Laptop/desktop with no camera or microphoneLaptop/desktop with a camera and microphoneTabletOther