Project Open Banking – Inner London Zone & Outer London Zones – VIA ZOOM

Select Ethnic OriginWhiteGypsy/Traveller/Irish travellerMixed/Multiple Ethnic groupsBlack/African/Caribbean/Black BritishIndianPakistaniBangladeshiChineseOther Asian

What is your employment status?

Working full time (30+ hours)Working part-time (30 hours or less)Self-employedStudentRetiredLooking after homeLong-term sick or disabledUnemployed/seeking workOther (please specify)

Here at Riteangle, we take your privacy seriously. We are a member of the Market Research Society (MRS) and as members, we are bound by the MRS’ Code of Conduct which includes the Data Protection Act and General Data Protection Regulation (GDPR).

The information that we collect from this interview will only be used for confidential market research purposes relating to this market research project. The following 3 uses of your data by Riteangle are all possible. Please could you listen to these carefully and confirm that you understand and agree to these uses:

It is possible that Riteangle (via your recruiter contact) will need to re-contact you to take part in further stages of this project or to take part in other research projects. Please be assured that you are not obliged in any way to take part in anything further if you agree to be re-contacted.

YesNo

Riteangle maintains a database of all of the participants taking part in our UK research projects. The details that we retain are the participant name, age, phone number/email address along with details of the research participated in (date, project, client). Without this information, we would not be able to perform the quality control measures required by the MRS Code of Conduct. This information is used solely for the purposes of quality control and it is stored by Riteangle securely on an encrypted UK based server.

YesNo

All of your responses to questions within the screener will be supplied to our client, the research team, so that is able to see the range of participants that we have recruited and invited to take part in the research. This will help to ensure we have not made any errors and have recruited the right participants, and it will provide the moderator with the opportunity to prepare for the group/interview. The research team have a responsibility to ensure your data is stored safely and only distributed to those within the project team. They are obliged to destroy these details once the project is complete and must never use them for re-contact purposes without your prior permission

YesNo

Are you scheduled to participate in a market research group discussion/depth interview in the next 6 months for any market research company?
YesNo

Have you ever attended a market research group discussion/depth interview for any market research company?
YesNo

How long ago did you last attend a market research group discussion/depth interview?
In the last 6 monthsMore than 6 months ago

How many market research group discussions/depth interviews have you attended in total for any market research company?

MARITAL STATUS
Married/Co-habitingDivorcedWidowedSingle

Presence of children
0-1011-18Adult children living at homeAdult children living away from homeNo children

Are you the decision-maker for insurance and utility purchases in your household?
Yes - I am the sole decision-makerYes - I make joint decisions with my partnerNo - I am involved in these decisions

when it comes to purchases for insurance & utilities, which of the following statements best describes how you purchase them?
I nearly always use comparison sites when making these types of purchaseI sometimes use comparison sites when making these types of purchasesI have used comparison sites when making these types of purchases but would not use them againI haven’t used comparison sites when making these types of purchases but would be happy to do soI haven’t used comparison sites when making these types of purchases & would not consider doing so

Are there any comparison sites that you would not consider using?
Yes - please note which siteNo

When it comes to personal banking, which of the following best describes what you think about online banking?
I am happy to bank onlineI am happy to bank via an App on my SmartphoneI am happy to bank online or via an App but have a few reservations about privacy & securityI would not consider banking online or via an App

Do you have a Current account at this time, either in your name or your & your partner’s name?
YesNo

What bank or building society do you hold your main current account with?
BarclaysHalifaxHSBCLloydsNat WestNationwideMonzoSantanderTSB

look at the following statements & tell me which ones best describe your attitude to technology
I am usually the first amongst my friends to take up a new technologyI like to be amongst the first people to take up a new technologyI seek out new technology as I like to keep myself up to date with the latest tech productsI like to recommend new tech products to my friends & familyI am never the first amongst my friends to take up a new technologyI am not worried about being amongst the first people to take up a new technologyI like to keep up to date with tech products but won’t usually buy them until other people have tried them outWhen it comes to tech products I like to take recommendations from friends/family/publications/comparison sitesI am not worried about keeping up to date with technologyI am very often the last amongst my friends to take up a new technology

On a scale of 1 to 7 (where 1 means very slow & 7 means very fast) how quickly do you adopt new technology
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on a scale of 1 to 7 (where 1 means not at all & 7 means extremely) how familiar are you with open banking?
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take a look at the following statements & tell me which ones best describe your attitude to sharing your data
I am generally happy to share my data when I am asked toI am generally happy to share my data provided I understand why I am being asked to provide itI often worry about the security of my data once I have provided itI often question why I am being asked to provide certain data

Which of the following words do you think other people, e.g., your friends, your colleagues, etc., would use to describe you?
PracticalCreativeIntellectualImaginativeArtisticConfidentEnvironmentally awareFull of ideasSociableChattyShyArticulateHealth ConsciousModernIndividualisticReserved

Where do you sit on the following three spectrums?

I consider myself to be articulate – I find it easy to put my thoughts into words vs Although I know what I want to say I often struggle to express what I mean
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I consider myself to be imaginative – I find it easy to imagine new ideas and concepts vs I prefer to deal with reality and the facts. Imagining something that isn’t real isn’t my strong point
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I consider myself to be open-minded and receptive to new ideas vs I’m a bit of a cynic and set in my ways – I’ve got my own way of doing things and it takes a lot to change me
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We’d like to interview both you & your partner. Are you happy to ask your partner if they’d also like to take part?
YesNo

we’d like to conduct the interview via Zoom. If you do not already have Zoom, you will need to download it prior to the interview. Are you happy with this?
YesNo

Do you have a laptop / PC / tablet on which you can download Zoom so that the interview can be conducted on that device?
Yes - laptop / PCYes - tabletNo

What Date
Monday 17th AugustTuesday 18th August

What Time ( Monday 17th (11am on the hour to 8:00pm) / Tuesday 11am - 4Pm (on the hour until 4:00pm)