Card Research

Gender
MaleFemale

Ethnic Origin
White BritishWhite Non-BritishBlackIndianPakistaniAsian/South East AsianMiddle EasternOtherPrefer not to say

Do you or any members of your family or close friends work in any of the following occupations, either now or in the past?

TeachingMarketingMarket ResearchBankingFinance/InsuranceAdvertisingPublic Relations/ MediaJournalismIT/technologyCateringTelecommunicationsNone of these

Have you ever attended a market research group or a depth interview?

YesNo

What was the discussion about?

Would you be willing to be re-contacted in the future for this project specifically?

YesNo

Which of the following best describes you?
I am registered as severely sight impaired (blind)I am registered as sight impaired (partially sighted)I am not registered as sight impaired but I have a formal medical diagnosis of blindness or sight impairment.N.B. Short-sightedness, long-sightedness or astigmatismI have colour vision deficiency (colour-blindness)I am shortsighted, longsighted or have astigmatismI have a sight condition which is not listed hereNone of the above

Which of the following best describes your current living arrangements?
Still at home (live with parents)House/flat share (live with people you are not related to)Live aloneLive with my partner/spouse

To the best of your knowledge, which of the following brackets best describes your household income (before tax)?
Less than £10,000£10,000 - £14,999£15,000 - £19,999£20,000 - £24,999£25,000 - £29,999£30,000 - £34,999£35,000 - £39,999£40,000 - £44,999£45,000 - £49,999£50,000 - £54,999£55,000 - £59,999£60,000 - £64,999£65,000 - £69,999£70,000 - £79,999£80,000 - £89,999£90,000 - £99,999£100,000 or moreDon’t know

Do you have any dependent children living with you at home?
YesNo – I’ve never had any dependent childrenNo – I have dependent children, but they don’t live in my homeNo – my dependent children have all since left home

How many children under 18 do you have?
OneTwo or moreNone

Which of the following best describes your home? If you reside in more than one property, please answer based on the one you spend most of your time at.

I own it outright (solely or jointly with other people)I own it on a mortgage (solely or jointly with other people)I rent it privately (solely or jointly with other people)I rent it from housing association/local authority (solely or jointly with other people)

When it comes to making financial decisions for the financial products you hold, which of the following statements reflects your circumstances most closely?
I make my own decisions/I am the main financial decision-maker in my householdIt is an equal/ joint decision between myself and someone else but I am actively involved in the decision-making processSomeone else tends to make the decisions

Which of these financial providers, if any, do you have any of the following types of cards with?

Credit Cards
Bank of ScotlandBarclaysHalifaxHSBCFirst DirectLloyds BankNationwideNatWestRBSSantanderTSBMonzoStarling BankRevolutAmerican ExpressBarclaycardMBNAOther

Savings card
Bank of ScotlandBarclaysHalifaxHSBCFirst DirectLloyds BankNationwideNatWestRBSSantanderTSBMonzoStarling BankRevolutAmerican ExpressBarclaycardMBNAOther

Debit card
Bank of ScotlandBarclaysHalifaxHSBCFirst DirectLloyds BankNationwideNatWestRBSSantanderTSBMonzoStarling BankRevolutAmerican ExpressBarclaycardMBNAOther

Which cards/accounts do you have with Halifax?
Reward Current accountUltimate Reward current accountStudent Current accountClarity credit cardOther credit card

How frequently do you use your debit, credit or savings card (If you have more than one card, please answer for the card you use most often)?
Very frequently, at least once every dayFrequently, at least twice a weekSomewhat frequently, at least twice a monthInfrequently, less than once a monthVery infrequently, once every few months or less

How many complaints have you ever made to your financial provider (e.g. your bank)?
NoneOneTwoThreeFourFiveMore than five

Were you happy with how the complaint was handled/resolved?
YesNo

From the following list of financial providers, are there any that you would NEVER consider now or in the future?
Bank of ScotlandBarclaysHalifaxHSBCFirst DirectLloyds BankNationwideNatWestRBSSantanderTSBMonzoStarling BankRevolutAmerican ExpressBarclaycardMBNAOther

About your job (or if student ‘studies’), which of the following statements would you say describes your job/studies?
My job/studies encourage me to be creativeMy job/studies allow me to explore new ideasMy job/studies encourage me to seek solutions to complex questionsMy job/studies give me the freedom to come up with different ideasMy job/studies allow me variety in my day to day tasksNone of the above

Which date and time would you like to be interviewed?

Alternative date/time in case first choice is not possible?